Privacy Policy

A legal disclaimer

At My greens Pack, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of personal information when you use our website:

Personal Information: Name, email address, shipping address, billing address, phone number
Payment Information: Collected securely via trusted third-party payment gateways (e.g., Razorpay, Stripe, PayPal). We do not store your card details.
Account Information: If you create an account, we store your login credentials (encrypted).
Order History & Preferences
Device & Browsing Information: IP address, browser type, pages visited, and time spent on our site (collected via cookies and analytics tools like Google Analytics)

2. How We Use Your Information

We use your data to:

Process and deliver your orders
Communicate order updates and promotions
Improve user experience on our website
Personalize content and product recommendations
Prevent fraud and ensure website security
Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information.

However, we may share data with:

Payment gateways to process your transactions
Shipping partners to deliver your order
Email & SMS service providers to send you order updates or marketing messages
Analytics tools to help us improve our services
Legal authorities if required by law

4. Your Rights

You have the right to:

Access or update your personal data
Request deletion of your information
Opt-out of marketing communications at any time
Disable cookies in your browser settings

To exercise any of these rights, please contact us at [support@yourwebsite.com].

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy — such as processing orders, complying with laws, and resolving disputes.

6. Cookies Policy

We use cookies to enhance your shopping experience. Cookies help us remember your preferences, track site usage, and offer tailored promotions.

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our site may contain links to third-party websites (e.g., payment providers, social media). We are not responsible for their privacy practices. Please review their policies before interacting with those sites.

8. Security Measures

We use SSL encryption, secure payment gateways, and other technical safeguards to protect your data from unauthorized access or disclosure.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with a new effective date.